Safety Guidelines
Your safety is our top priority. Follow these guidelines to have a secure and positive experience on MyRoomie.
Our Commitment to Your Safety
MyRoomie employs multiple layers of safety measures including identity verification, secure messaging, and 24/7 monitoring to create a safe environment for all users.
Government-issued ID has been verified
Phone number has been confirmed
Email address has been verified
Meeting Roommates
Meet in Public First
Always arrange your first meeting in a public place like a café or restaurant.
Bring a Friend
Consider bringing a trusted friend to the first meeting for added safety.
Video Chat First
Have a video call before meeting in person to verify identity.
Trust Your Instincts
If something feels off, don't hesitate to end the meeting or conversation.
Property Viewings
Schedule During Daylight
View properties during daylight hours when possible.
Inform Someone
Tell a friend or family member where you're going and when you expect to return.
Take Photos
Document the property and share your location with trusted contacts.
Verify Ownership
Ensure the person showing the property is the legitimate owner or agent.
Online Safety
Protect Personal Information
Don't share your full address, financial details, or personal documents too early.
Use Platform Messaging
Keep initial conversations within MyRoomie's messaging system.
Verify Identity
Check that profiles have verified badges and recent photos.
Report Suspicious Behavior
Report any inappropriate messages or suspicious profiles immediately.
Financial Protection
Never Send Money Upfront
Don't transfer deposits or rent before viewing the property and meeting in person.
Use Secure Payment Methods
Use bank transfers or secure payment platforms with buyer protection.
Get Everything in Writing
Ensure all agreements are documented and signed by all parties.
Check References
Verify previous landlords or roommate references before committing.
Emergency Contacts
Important numbers to know in case of emergency or safety concerns
Emergency Services
For immediate danger or emergency situations
Police (Non-Emergency)
For reporting suspicious activity or non-urgent matters
MyRoomie Support
Report platform-related safety concerns
Report Safety Concerns
If you encounter any suspicious behavior, inappropriate content, or safety concerns, please report it immediately. We take all reports seriously and investigate promptly.
Additional Safety Resources
Learn more about staying safe while finding roommates and properties